Refund Policy

Where a free trial is offered, you are not charged during it. You can cancel before the trial ends to avoid any charge. If you do not cancel, the subscription begins and the first payment is taken at the end of the trial.

You can cancel a monthly plan at any time. Cancellation stops future renewals and takes effect at the end of the current billing month; you keep access until then. Monthly fees already paid are generally non-refundable except where required by law.

If you cancel an annual plan within 14 days of the initial purchase and have not made substantial use of the Service, you may request a full refund. After 14 days, annual plans are non-refundable for the remainder of the term, but you keep access until it ends.

If a billing error occurs, or the Service is materially unavailable for an extended period due to a fault on our side, contact us and we will investigate and, where appropriate, issue a credit or refund.

Send your request to billing@trimvo.app from the account’s email address, including the reason. Approved refunds are returned to the original payment method within a reasonable period, subject to your payment provider’s processing times.

Nothing in this Policy limits any refund or cancellation rights you may have under the consumer-protection laws that apply to you.